Privacy Notice

This Privacy Notice was last updated on: 7th of November 2023

Welcome to ArqSix. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and share your personal data, and your rights in relation to that data.

1. Data Controller Information:

  • Phone: +47 986 42 730

  • Email: remi.johnsen@arqsix.com

  • Address: Ibsens gate 36, 5053 Bergen

  • Contact Name: Remi Alexander Johnsen

  • The data controller for the purposes of this Privacy Notice is ArqSix.


2. Clear Definition of Terms:

2.1. Data Subject: An identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

2.2. Data Processor: A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

2.3. Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

2.4. Processing: Any operation or set of operations which is performed on personal data or on sets of personal data.

2.5. Personal Data: Any information relating to an identified or identifiable natural person.


3. Information We Collect

3.1. We collect and process the following types of personal data:

  • Billing Details: Your payment information and related billing details.

  • Contact Information: Your name, address, email address, and phone number.

  • Company Information: Your company name and VAT number.

  • Project Information: Details about your project proposal, project type, deadline, and any messages or notes you provide.

  • Product Information: Information about the products and services you are interested in.

  • File Uploads: Any files that you upload to our website.


4. How We Use Your Information

4.1. We use your personal data for the following purposes:

  1. 4.1.1. To Process Your Order: To manage and process your project proposal, including billing and payment.

  2. 4.1.2. To Communicate with You: To respond to your inquiries and communicate with you about your project.

  3. 4.1.3. To Improve Our Services: To analyze how our services are used and make improvements.

  4. 4.1.4. For Marketing: To send you promotional materials and other communications about our services (with your consent, where required).

  5. 4.1.5. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.


5.1. We process your personal data on the following legal bases:

  1. 5.1.1. Consent: Where you have given us consent to process your personal data for specific purposes.

  2. 5.1.2. Contract: Where the processing is necessary for the performance of a contract to which you are a party.

  3. 5.1.3. Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that these interests are not overridden by your rights and interests. Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.


6.1 Contact Information: Used for communication purposes and is based on the legal basis of contract performance.

6.2 Billing Details: Processed for the purpose of completing transactions and is based on the legal basis of contract performance. For each type of personal data collected, we have outlined the purposes of processing and the legal basis for processing under the General Data Protection Regulation (GDPR).


7. Data security:

Appropriate safeguards are in place to ensure the security and confidentiality of your personal data.

We have implemented technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.


8. Third parties:

8.1. We may share your personal data with third parties under the following circumstances:

  • Legal and Regulatory Authorities: When required to do so by law or in response to legal requests.

  • Service Providers: Companies that provide services on our behalf.

  • Others: With your consent or as disclosed at the time of data collection.


9. Data Transfer outside of the EU:

9.1 If personal data is transferred outside the European Economic Area, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country's data protection laws and contractual obligations placed on the recipient of the data.


10. Your Rights

8.1 Access: Request access to your personal data.

8.2 Rectification: Request correction of your personal data.

8.3 Erasure: Request erasure of your personal data.

8.4 Restriction: Request restriction of processing your personal data.

8.5 Data Portability: Request the transfer of your personal data to another party.

8.6 Objection: Object to the processing of your personal data.

You have the right to access, rectify, erase, restrict processing, and object to processing of your personal data, as well as the right to data portability. To exercise these rights, please contact us using the contact information provided in the "Data Controller Information" section.

You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data infringes data protection laws.


11. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy

Notice, unless a longer retention period is required or permitted by law. The criteria used to determine

the retention periods include the duration of our business relationship and our legal obligations.


12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the

new Privacy Notice on our website.


13. Contact Us

If you have any questions about this Privacy Notice or our data practices, please contact us at

remi.johnsen@arqsix.com

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